If you use Microsoft Outlook and you are having trouble accessing your emails today, you are not alone. On Saturday afternoon, thousands of people in the US reported that the Outlook service was down. Many people were unable to send or receive their emails. So let’s find out why this problem occurred and how Microsoft fixed it.
When did Outlook go down and how many users were affected?
According to reports, the outage began on Saturday evening at 3:30 p.m. Eastern Time. According to Down Detector, which tracks online service disruptions, more than 32,000 people reported Outlook being down in just 30 minutes. The issue was not just limited to Outlook, but Microsoft 365, which includes popular programs like Word and Excel, was also affected. Apart from this, some users also faced problems in Microsoft Store and Azure cloud computing platform.
How did Microsoft handle the issue?
Microsoft acknowledged the issue fairly quickly and said that they had found a potential cause of the problem. By 5 pm, Microsoft reverted some suspected faulty code and began monitoring the system. 4:30 p.m. Some users around the Outlook app started getting emails again, which meant the fix had started working.
Users’ reaction on social media
Whenever a popular service goes down, people vent their frustration on social media. Similarly, Outlook users also shared their problems on X (formerly Twitter). Many people thought it was just a problem on their end, but discussions on social media revealed that it was a widespread issue. Some people also reassured other users that they were not alone.
Is it still an issue? What to do?
If you are still facing problems in Outlook or Microsoft 365, then refresh your app once or try to login again. This was a temporary glitch and it is expected that everything will be normal soon.
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Conclusion on Microsoft Outlook Outages
Microsoft took quick action to fix the outage and now the services are back on track. But if you are still facing the issue, then have some patience and give it some time. Such problems happen sometimes, but technology companies try to fix them quickly.
Did you also face problems due to this outage? Do tell us in the comments and subscribe to our blog for the latest tech news!
